Client Survey Results
We asked our customers to fill out a survey so that we could guage customer
satisfaction and determine priorities for new product offerings. The following charts
summarize the results we collected.
How satisfied were you with TMIC's prices?
How satisfied were you with the type and range of services offered by TMIC?
How satisfied were you with the time for completion of the analysis?
How satisfied were you with the results of your analysis?
How satisfied were you with the customer service and communication you received from TMIC staff?
Interest in Potential New Products
Lipoprotein Profiling (LDL, HDL, VLDL, etc.) - NMR-based quantitation
Volatile substances - identification and quantification
Polyphenol and plant secondary metabolites - expanded offerings (~150 compounds)
TCA cycle & glycolysis - methods for quantification of all metabolites in this pathway
Oxylipin profiling and quantitation
Low cost ($50/sample) targeted analysis for quantation of 30 "high value" health-related metabolites
Do-it-yourself metabolomics kits for DI-MS/MS or LC-MS/MS
We request that any publications, posters, or oral presentations resulting from work performed by The Metabolomics Innovation Centre acknowledge TMIC. This allows the Centre to report information to our funding agencies, such as impact on Canadian researchers. Clients should also keep us apprised of any publications, posters, or oral presentations arising from work performed at TMIC.